Privacy Policy

Course administration

Babel provides an English version of our privacy policy for your convenience. Please note that in case of differences in interpretation between the English and Dutch versions, the original Dutch version shall prevail.
Babel treats personal information with the highest possible care and confidentiality. In doing so, we meet all the legal requirements of the General Data Protection Regulation (GDPR). Babel stores necessary information about (former) students, clients, staff, exam candidates and organisations. The aim of collecting and storing information is to organise, announce and evaluate the services of Babel.

Only information concerning the following points will be saved:

  • name, address, city, country, gender, e-mail address, telephone number;
  • course registrations and payment details;
  • course results and attendance;
  • data regarding payment agencies (name and address data, contact people); or in the case of DUO (BSN, contract, loan);
  • placement test and/or report of intake interview.

Your data can be used by babel to inform you of our services and products. Newsletters are always accompanied by a link that allows you to unsubscribe (opt-out link). Please contact Babel via info@babel.nl if you have any questions.

No data will be shared with third parties unless:

  • necessary for purposes of the performance of an agreement to which the responsible party is a party;
  • it is necessary as a result of a legal requirement;
  • it occurs with the permission of the party involved;
  • it is requested by public legal entities.

Data will not be stored for any longer than necessary regarding the above mentioned aims, with a maximum of ten years after the completion of the last course or exam. (Former) students, clients, staff, exam candidates and businesses have the right to request access to their registered information and possibly for it to be removed.

Data will be stored digitally in highly secured databases. Only Babel employees who need to access the information for the operation of the organisation will have access to the aforementioned data. Furthermore, all those who can access the data will handle such information with professional confidentiality.

Website

This web site uses ‘cookies’. Cookies are small files which are stored on a user’s computer. We use cookies to improve our website, to monitor the usage of our website and to improve our service. Below you will find an overview of the cookies that Babel uses and their use.

Functional cookies

Functional cookies are cookies that are essential for the website to work. For example a cookie that remembers your language setting so that you don’t have to enter it every time you visit our website.
Mailchimp (_AVESTA_ENVIRONMENT, MCPopupSubscribed en MCPopupClosed)
We use these cookies to register your subscription to our newsletter. We make use of the services of Mailchimp. These particular cookies remember your preferences and prevent you from receiving the same notification when you visit our website. You can check Mailchimp’s privacy policy by visiting their website.

Analytical cookies

These cookies help us to improve our website. It helps us to optimise our design and it gives us the opportunity to tailor the website to the needs of our visitors. Babel makes use of the following analytical cookies.

Google Analytics (_gid, _gat en _ga)
We make use of Google Analytics to analyse the behaviour of our visitors. We make use of Google Analytics in a privacy-conscious manner.

  • We make use of a processing agreement.
  • We make use of Anonymize IP which anonymises the last 8 digits of your IP-address before communicating these details to Google.
  • We only save this particular dataset for a period of 26 months. After this period of time the data is removed automatically.
  • Would you prefer not to be part of this analysis? Google also offers an opt-out option. You can install a special browser add-on. View this page for more information.

Hotjar
This cookie is used to analyse the behaviour of our visitors by analysing their scrolling, viewing and clicking behaviour. This cookie also allows us to show polls on certain pages of our website.

  • We make use of a processing agreement.
  • Hotjar saves this information in a pseudo-anonymous user profile. We and Hotjar will never use this information to identify individual users. We will not connect this information to other data of specific individuals.
  • We only save this particular dataset for 1 year. After this period of time the data is removed automatically.
  • Would you prefer not to be part of this analysis? Hotjar also offers an opt-out option. Please consult their website and their privacy policy.

Olark Livechat ( _ok ; _okbk ; _okdetect ; _oklv ; hblid ; olfsk ; wcsid)
These cookies are related to Olark Livechat and they allow us to help you via livechat.

  • We make use of a processing agreement.
  • Olark does not save your IP-address when you visit our website.

Changes in this policy

Babel retains the right to change the content of this privacy policy. This privacy policy is intended to show the uses of our website. Possible changes on this website can cause changes in this privacy policy. We would advise you to consult this page regularly.

Participants and employers are explicitly informed about this privacy policy when they enrol for a course at Babel.